Custom order terms

Custom orders are quoted individually. A quote includes materials, quantities, timeline, and price, and is valid for 14 days.

Approval

Custom work begins only after you approve the quote (and any design proof) in writing by email. Deposits may be required for larger runs.

One round of minor revisions is included. Additional revisions may add cost and time.

Because custom pieces are made specifically for you, they are non-returnable except for defects covered by our warranty.